Managed Support Coverage

ImpalerHosting is proud to offer Fully Managed services on most Linux operating systems and service providers. By leveraging our years of experience you will now be able to sit back and relax.

Support Availability

Email/ticket support service is available 24 hours per day, 7 day days a week, 365 days per year. To submit or review your support tickets please visit our support portal at https://client.impalerhosting.com.

Support Coverage

The following is included with all managed support plans:

• Website / application monitoring and response, the SLA and other details are based on your plan.
• Free OS optimization, security hardening and general recommendations. We support RedHat/CentOS and Debian/Ubuntu, other systems are supported on best-effort basis.
• Management of all aspects of the operating system, assistance and troubleshooting of any problems related to operating system and standard hosting components;
• Best-effort support for 3rd party applications that do not impact the operations of the underlying operating system.